Thanks for reaching out to the Community! This help article goes over how we can remove the Constant Contact logo from the footer of the email campaigns as long as you have an active paid account. Because you already requested to have this removed, I did go ahead and remove the Constant Contact logo from your account. So any existing or future campaigns should no longer have that logo within the footer. Let us know if you have any further questions!
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OMG, you guys make it incredibly difficult to send an email to the support team. This is the only place I could find to make my request to remove your logo from my campaigns, it is absurd that I can not do this for myself. I pay for my service and I am appalled that I have to have you remove YOUR LOGO.
Furthermore... I like to handle things in the moment I realize I need to do them. In searching your knowledge base I discovered you have me hostage... meaning that I have to request you to remove the logo... yet you provide no support email address for me to make this request.
I am seriously considering leaving constant contact due to this absolute frustration, and waste of my valuable time.
Karen J Lewis
Thank you for contacting the Community! I apologize for any inconvenience this may have caused you, unfortunately Constant Contact does not have an email support channel.
I have removed the logo from your account, if you refresh your page or log out and log back in to your account you should see the change.
I would like to remove the constant contact logo from footer
Please help to remove the logo
Hello @PradeepS02. Thanks for coming into the Community! Since you are a paying customer, I was able to remove the Constant Contact logo from your footer. You may have to log out of the account and log back in to see this change. All current drafts and future emails will no longer have the logo.
Thank you for reaching out to the Community. Because you are a paying customer I was able to remove the Constant Contact logo from your footer. You may need to log out of the account and log back in to see the changes. All previous and new campaigns will be updated and will no longer contain the logo at the bottom of your footer. I can understand how useful it would be to be able to manage your footer within your account, I will submit your feedback to the correct department. Please let us know if you have any further questions.
Can anyone please tell me how to remove the Constant Contact logo from the bottom of all my distributions? I know this is possible as a friend of mine has done the same thing already.
Thank you for reaching out to the Community. That is a great question! This is something that we need to remove on our end for you. I have removed the logo from your account and it should be updated within a few minutes.
In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can!