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Can Somebody Remove the Constant Contact Banner from My Signature?

SOLVED
Top Answer
David_J
CTCT Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


Regular Visitor

Re: Remove Constant Contact Logo

Can you please remove the CC logo from our footer?

 

Thanks

Occasional Participant

Re: Remove Constant Contact Logo

Can you also remove the logo from our footer? I'm a paying customer. Thanks!

Visitor

Remove ConstantContact footer logo

Can you please remove the ConstantContact logo from my outbound emails as a paying customer? Thank you!

Tags (3)
CTCT Employee

Re: Remove ConstantContact footer logo

Hello @AdamF609,

 

Thank you for reaching out to the community today! Since you are a paying customer, we have the ability to remove your logo which we have done. You may need to log out and log back into your account to see this change in your drafts. 

 

We also provide custom footer options if you would like to make the footer of your campaign your own. Starting at $99, these services are a great way to brand every campaign that you send. For more information about custom footer options click here.

 

Please let us know if there is anything else we can do for you.

-Curtis P
Community & Social Media Support

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Occasional Participant

Constant Contact Logo on footer

Hello, can you please remove the Constant Contact logo in our footer? I'm a paying client. Thanks!
CTCT Employee

Re: Constant Contact Logo on footer

Hi @APAARI,

 

Thank you for reaching out to us through the Community. Since you are a paying client, I managed to remove the Constant Contact logo from the bottom of the footer. You may have to log out and log back in to see the changes. All your templates and email campaigns should now be without the Constant Contact logo. Let me know if I can assist with anything else.

Lucas_D
Community & Social Media Support

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Highlighted

automatically remove Constant Contact logo once paid customer signs up

 

I have just signed up for Constant Contact and I was informed that the logo and free tag line would be removed as I am a paying customer, but this hasn’t?
 
I have come to realise through the community chat forum, that the only way to do this is to request it from customer support???  This can waste literally hours which can be very frustrating, it needs to be changed.

Kind Regards
 
Paora Winitana
New customer March 2018
 

Re: automatically remove Constant Contact logo once paid customer signs up

I hope someone can contact me asap to help remove the logo and link from my emails asap please

 

Kind Regards
 
Paora Winitana
New customer March 2018

@First-NameL31978wrote:

 

I have just signed up for Constant Contact and I was informed that the logo and free tag line would be removed as I am a paying customer, but this hasn’t?
 
I have come to realise through the community chat forum, that the only way to do this is to request it from customer support???  This can waste literally hours which can be very frustrating, it needs to be changed.

Kind Regards
 
Paora Winitana
New customer March 2018
 

Moderator

Re: automatically remove Constant Contact logo once paid customer signs up

Hi @First-NameL31978

 

Thank you for reaching out about your email! I can completely understand how helpful it would be for our Constant Contact logo to be removed as soon as you become a paid costumer. I apologize for any inconvenience from this not being our current process and have submitted your feedback on this. In the meantime, I took a look at your account and can see our Constant Contact logo has been removed. If you cannot see this change I would suggest logging out of your account and logging back in.


Frankie P.
Community & Social Media Support

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Request for removing constant contact logo !!

Could someone help me to remove the constant contact logo from the footer of the email? I would like to take up the paid version email plus for a month. So, kindly help me to remove the logo ASAP.