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Can Somebody Remove the Constant Contact Banner from My Signature?

SOLVED
Top Answer
David_J
CTCT Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


All Star

Footer

i want to remove footer constant contact logo please help me

Highlighted
CTCT Employee

Footer

Hello @SwamiS,

 

Thank you for reaching out to the Community! I just took a look in your account and it looks like the Constant Contact logo has already been removed from the footer of your emails. Thank you and have a wonderful weekend! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Member

Remove Constant Contact Logo from signature

Hi,

 

I am not able to remove constant contact logo from signature. And I am not able to connect with your team. 

Please share contact number and mail ID so that we can communicate. I tried calling on International customer support (INDIA) but there was no response and Your online chat is always offline. This thing is very disappointing. Please mail me on 

Tags (3)
Moderator

Re: Remove Constant Contact Logo from signature

Hi @user29411

 

Thank you for reaching out to the Community about your email's footer!  I apologize for the experience you had trying to get in touch with our support. What is the phone number you were trying to call? Here is a link to the best hour and numbers our support can be reached at. The good news is I have removed the logo from your footer. Please let us know if there is anything else we can help with in the future.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Member

Re: Can Somebody Remove the Constant Contact Banner from My Signature?

Hi!

 

I would also like to have the logo removed from the footer too please! As paying customers, we should have this option!

 

Thank you!

Tags (1)
Moderator

Re: Can Somebody Remove the Constant Contact Banner from My Signature?

Hi @Fleurco

 

Thank you for reaching out to the Community! I have removed the logo from your footer. Please let us know if there is anything else we can help with in the meantime.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Visitor

Footer

How do I remove the Constant Contact Footer at the bottom of my email?
CTCT Employee

Re: Footer

Hello @CurtisR746,

 

We can remove our logo from the footer of any paid account.  Once you're ready to update that footer just contact us here, and we'll get that removed for you.


Aaron_H
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Occasional Visitor

Remove Constant Contact logo in footer

We just upgraded to a paid account and need to remove the Constant Contact logo from the footer. Can someone do that for me? I'm not sure why there is not a way to make that change myself. We need to send out an email campaign tomorrow 6/21 - if you can remove ASAP that would be much appreciated. Thanks!

Tags (2)
CTCT Employee

Re: Remove Constant Contact logo in footer

Hello and thank you for reaching out to the Community! I do apologize for the delay in our response but I’ve gone a head a removed our logo from your footer. If there is anything else we can assist with please do not hesitate to reach back out!


Antonas_S
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.