Thank you for reaching out to the Community! I took a peek at your account and can see you were able to get in touch with our support by phone to remove this logo in your email footer. If you don't see this change in your email, I would suggest logging out then logging back in.
Hello! We would also like the logo/free message removed from our emails as well. Thank you
Hello @AndrewS1898 ,
I was able to remove our logo for you! You may need to log out and back in to see that change but you should be good to go for all future emails. Please let us know if there's anything else that I can assist with.
I am also having issues with the constant contact footer causing my email to render incorrectly in iOS Mail, because it is not resizing responsively.
I'm so sorry to hear this is happening with your email! I have taken a look at your most recent campaign and was unable to replicate this same experience. With that said, we would be happy to help look into this further with you. What is the name of the campaign you are seeing this happen with? Which email client are you using? What model of iPhone and version of iOS? We have seen cases where emails are not mobile responsive in the Outlook Mobile App for iPhone. If you are using the Outlook app, what version is it? In these cases we suggest viewing the email campaign in a different mobile mail client such as the native mail app or the Gmail app.
I am a paying customer and want to remove the constant contact logo from the footer of the email.
It seems it is not possible by myself. So, kindly help me to remove the logo ASAP.
Thank you for coming to the Community for your emails! The good news is I was able to remove our logo from the footer of your emails. You may have to log out of your account and log back in to see this change. Please let us know if there is anything else we can assist with.
I have a paid Constant Contact account and i am not able to remove the Constant Contact: Try it for free logo and text from the footer of my emails.
Thank you for reaching out to us through the Community. I have successfully removed the Constant Contact logo from the bottom of your email campaigns. You may need to log out and log back in to see the changes. Let us know if you need assistance with anything else.