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Jun 26, 2019 9:33:29 AM
UPDATED: March 2018
Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are not able to remove the entire footer from your emails.
If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.
If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.
Please let us know if you have any other questions. Thanks.
The good news is we were able to successfully remove this logo from your footer! Please refresh your page or log out and back in if you do not see this change.
now i have another problem i think i have a message say:
Your list is growing.
Because of this growth we would like to take a few minutes to learn about your business and contact collection methods. This will help you maintain a great mailing reputation and ensure your emails get into your customer's inbox, not their junk or spam folders.
Although you cannot send just yet, your account will be active and billable so please give us a call.
This message has been put in place by our List Review team. Your account is currently scheduled for a review. We ask that you please call into this Support team for further assistance. For your account security we are unable to assist with these reviews here in the Community.
I see where we need to have CC remove your logo from the bottom of our emails. I actually tried to create my own logo (for $99) thinking that was the only way to do it. It's been a week and I never heard back from CC and now I find out you could have removed your logo for free. Can you please do that?
Hello @AlanF64 ,
I have taken our logo off of your footer for you! The paid service you referred to is to have additional customization made to your footer, if that's something you're looking for. Please let us know if there's anything else we can assist with!
Hello @ansonb2 ,
I actually talked to you on Twitter about this and am happy that we were already able to get this taken care of for you!
Please remove the Constant Contact logo and offer(s) from the signature on my emails. Thanks. FYI, this should be on free service and only on paid service as a trade off for a discount of some sort.
I have successfully removed our Constant Contact logo from the bottom of every email newsletter you send out for no charge! Thank you for being our customer and have a wonderful day.