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Can Somebody Remove the Constant Contact Banner from My Signature?

SOLVED
Top Answer
David_J
CTCT Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


Moderator

Re: remove logo from the footer

Hi @user93944 

 

The good news is we were able to successfully remove this logo from your footer! Please refresh your page or log out and back in if you do not see this change.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Occasional Participant

Re: remove logo from the footer

thanks .@

now i have another problem i think i have a message say:

Your list is growing.

Because of this growth we would like to take a few minutes to learn about your business and contact collection methods. This will help you maintain a great mailing reputation and ensure your emails get into your customer's inbox, not their junk or spam folders.

Although you cannot send just yet, your account will be active and billable so please give us a call.

Moderator

Re: remove logo from the footer

Hi @user93944 

 

This message has been put in place by our List Review team. Your account is currently scheduled for a review. We ask that you please call into this Support team for further assistance. For your account security we are unable to assist with these reviews here in the Community.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Member

Remove the Constant Contact logo from my emails

I see where we need to have CC remove your logo from the bottom of our emails.  I actually tried to create my own logo (for $99) thinking that was the only way to do it.  It's been a week and I never heard back from CC and now I find out you could have removed your logo for free.  Can you please do that?

 

Buddy

Tags (2)
CTCT Employee

Re: Remove the Constant Contact logo from my emails

Hello @AlanF64 ,

 

I have taken our logo off of your footer for you! The paid service you referred to is to have additional customization made to your footer, if that's something you're looking for. Please let us know if there's anything else we can assist with!


Amber_L
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Occasional Visitor

Re: Remove the Constant Contact logo from my emails

Please remove the following constant contact logo and message in the footer. 

 

footer.png

Tags (2)
CTCT Employee

Re: Remove the Constant Contact logo from my emails

Hello @ansonb2 ,

 

I actually talked to you on Twitter about this and am happy that we were already able to get this taken care of for you! 


Amber_L
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Highlighted
Occasional Visitor

Re: Remove the Constant Contact logo from my emails

Please remove the Constant Contact logo and offer(s) from the signature on my emails.  Thanks.  FYI, this should be on free service and only on paid service as a trade off for a discount of some sort.

Tags (3)
CTCT Employee

Re: Remove the Constant Contact logo from my emails

Hello @JeffT4895,

 

I have successfully removed our Constant Contact logo from the bottom of every email newsletter you send out for no charge! Thank you for being our customer and have a wonderful day. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Occasional Visitor

Re: Remove the Constant Contact logo from my emails

Thanks