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Can Somebody Remove the Constant Contact Banner from My Signature?

SOLVED
Top Answer
David_J
CTCT Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


Highlighted
CTCT Employee

Re: How to remove logo "Trusted email from constant contact" from SafeUnsubscribe bloc

AlpineCamp,

 

No problem!  I have taken care of it for you.  Next time you login, you will notice the change in the footer of any newly created emails or current drafts.

 

If you have any additional questions, or if you just need some help, call our Support Team directly at (866) 289-2101. Our hours are Monday-Thursday 7am-11pm EST, Friday 7am-9pm EST,  Saturday & Sunday 10am-8pm EST.

 

Thank you for your time.

 

 

Troy S.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
Occasional Participant

Re: How to remove logo "Trusted email from constant contact" from SafeUnsubscribe bloc

Thank you. I appreciate your help. The logo is gone from the footer section, but now when I try to remove the "forward this email" link it gives me a syntax error. Any assistance with this issue would be most appreciated. Thanks.

Moderator

Re: How to remove logo "Trusted email from constant contact" from SafeUnsubscribe bloc

Hi,

Sorry to hear about the error, what browser are you working in? I took a look in your account at one of your most recent emails and was able to uncheck the forward option without seeing the error. I did this in a copy of your email if you want to take a look. It is called "CCWomen's Conference 2013". 

 

If possible, please test in another browser to see if the same thing happens. 

 

Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

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Occasional Participant

Re: How to remove logo "Trusted email from constant contact" from SafeUnsubscribe bloc

Hello, CTCT Support.

I am a paying customer.  Can you please remove the CTCT logo from the footer.

You have permission to enter my account.

 

Thanks, 

Brad

Moderator

Re: How to remove logo "Trusted email from constant contact" from SafeUnsubscribe bloc

HI Brad,

You are all set. Please log out and then back into your account to see the logo removed from draft or new emails!

 

 

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
Occasional Visitor

Re: How to remove logo "Trusted email from constant contact" from SafeUnsubscribe bloc

Hello, CTCT Support.

 

I am a paying customer.  Can you please remove the CTCT logo from the footer?

 

You have permission to enter access my  account.

 

Thank you,

Kevin

CTCT Employee

Re: How to remove logo "Trusted email from constant contact" from SafeUnsubscribe bloc

Kevin,

 

I have removed the Constant Contact logo from your account. From this point forward you should no longer see that at the bottom of your emails.

 

Best Regards,

Talissa Hershberger
Customer Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution"
Member

Re: How to remove logo "Trusted email from constant contact" from SafeUnsubscribe bloc

Hello, Constant Contact!

I am a paying customer.  Can you please remove the Constant Contact logo from our footer?

You have permission to enter our account.

Thanks!

Moderator

Re: How to remove logo "Trusted email from constant contact" from SafeUnsubscribe bloc

Hi Kate, 

You are all set, the logo has been removed for you! Please log out and then back in to see the change.

 

Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
Member

Re: How to remove logo "Trusted email from constant contact" from SafeUnsubscribe bloc

Thank you!