You deserve the best.
Beginning Saturday 2/15 we will be upgrading our phone system to ensure we are providing you with the best possible experience.
Due to this upgrade, we will be limited to Chat support only on Saturday from 10-8 pm ET.
On Monday, President's Day, we plan to have both Chat and Phone support available from 10-6 pm ET on the new system.
Thank you for your patience while we make these important updates.
Jun 26, 2019 9:33:29 AM
UPDATED: March 2018
Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are not able to remove the entire footer from your emails.
If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.
If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.
Please let us know if you have any other questions. Thanks.
No problem! I have taken care of it for you. Next time you login, you will notice the change in the footer of any newly created emails or current drafts.
If you have any additional questions, or if you just need some help, call our Support Team directly at (866) 289-2101. Our hours are Monday-Thursday 7am-11pm EST, Friday 7am-9pm EST, Saturday & Sunday 10am-8pm EST.
Thank you for your time.
Thank you. I appreciate your help. The logo is gone from the footer section, but now when I try to remove the "forward this email" link it gives me a syntax error. Any assistance with this issue would be most appreciated. Thanks.
Sorry to hear about the error, what browser are you working in? I took a look in your account at one of your most recent emails and was able to uncheck the forward option without seeing the error. I did this in a copy of your email if you want to take a look. It is called "CCWomen's Conference 2013".
If possible, please test in another browser to see if the same thing happens.
Hello, CTCT Support.
I am a paying customer. Can you please remove the CTCT logo from the footer.
You have permission to enter my account.
You are all set. Please log out and then back into your account to see the logo removed from draft or new emails!
Hello, CTCT Support.
I am a paying customer. Can you please remove the CTCT logo from the footer?
You have permission to enter access my account.
I have removed the Constant Contact logo from your account. From this point forward you should no longer see that at the bottom of your emails.
Hello, Constant Contact!
I am a paying customer. Can you please remove the Constant Contact logo from our footer?
You have permission to enter our account.
You are all set, the logo has been removed for you! Please log out and then back in to see the change.