cancel
Showing results for 
Search instead for 
Did you mean: 
Constant Contact wants to help you succeed! We’re celebrating our professional service programs on the Constant Contact Community this month and you have a chance to try one of the services for free! Learn more.

Can Somebody Remove the Constant Contact Banner from My Signature?

SOLVED
Top Answer
David_J
CTCT Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


Moderator

Re: automatically remove Constant Contact logo once paid customer signs up

Hi @First-NameL31978

 

Thank you for reaching out about your email! I can completely understand how helpful it would be for our Constant Contact logo to be removed as soon as you become a paid costumer. I apologize for any inconvenience from this not being our current process and have submitted your feedback on this. In the meantime, I took a look at your account and can see our Constant Contact logo has been removed. If you cannot see this change I would suggest logging out of your account and logging back in.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

Request for removing constant contact logo !!

Could someone help me to remove the constant contact logo from the footer of the email? I would like to take up the paid version email plus for a month. So, kindly help me to remove the logo ASAP. 

Moderator

Re: Request for removing constant contact logo !!

Hi @First-NameL09354

 

Thank you for reaching out to the Community! I took a peek at your account and can see you were able to get in touch with our support by phone to remove this logo in your email footer. If you don't see this change in your email, I would suggest logging out then logging back in.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Visitor

Re: Request for removing constant contact logo !!

Hello! We would also like the logo/free message removed from our emails as well. Thank you

Tags (2)
CTCT Employee

Re: Request for removing constant contact logo !!

Hello @AndrewS1898 , 

 

I was able to remove our logo for you! You may need to log out and back in to see that change but you should be good to go for all future emails. Please let us know if there's anything else that I can assist with. 


Amber_L
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Visitor

Re: Request for removing constant contact logo !!

Thank you! 

 

I am also having issues with the constant contact footer causing my email to render incorrectly in iOS Mail, because it is not resizing responsively. 

Moderator

Re: Request for removing constant contact logo !!

Hi @AndrewS1898 

 

I'm so sorry to hear this is happening with your email! I have taken a look at your most recent campaign and was unable to replicate this same experience. With that said, we would be happy to help look into this further with you. What is the name of the campaign you are seeing this happen with? Which email client are you using? What model of iPhone and version of iOS? We have seen cases where emails are not mobile responsive in the Outlook Mobile App for iPhone. If you are using the Outlook app, what version is it? In these cases we suggest viewing the email campaign in a different mobile mail client such as the native mail app or the Gmail app.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Regular Visitor

Remove constant contact logo

I am a paying customer and want to remove the constant contact logo from the footer of the email.
It seems it is not possible by myself. So, kindly help me to remove the logo ASAP.

Thanks

Tags (2)
Moderator

Re: Remove constant contact logo

Hi @First-NameL81785

 

Thank you for coming to the Community for your emails!  The good news is I was able to remove our logo from the footer of your emails. You may have to log out of your account  and log back in to see this change. Please let us know if there is anything else we can assist with.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Visitor

Re: Can Somebody Remove the Constant Contact Banner from My Signature?

Hello

 

Could you please remove the banner/logo from the bottom of our emails too.

 

Thank you