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Can Somebody Remove the Constant Contact Banner from My Signature?

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Top Answer
David_J
CTCT Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


Occasional Visitor

Re: Can Somebody Remove the Constant Contact Banner from My Signature?

Hi  I have a paid account and i would like to remove the constant contact logo from my account.

 

 

 

Thank you!

 

cheers!

Tags (2)
Moderator

Re: Can Somebody Remove the Constant Contact Banner from My Signature?

Hello @AmirC9. I see that you did engage with our Support department shortly after posting here and they were able to remove the Constant Contact logo from your footer. Please let us know if you need any additional assistance. 


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Occasional Advisor

Email footer

How to get rid of " constant conact try it free " in the footer? 

Moderator

Re: Email footer

Hello @ValorSP. Unfortunately, we can only remove the Constant Contact logo from paying accounts. Since you are in a trial status, we cannot remove the logo from the footer of your campaigns. If you do decide to become a paying customer, we can certainly assist you with removing the Constant Contact logo.


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Occasional Advisor

Re: Email footer

I do Accept this soultion, however, I cant seem to find the button

 

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CTCT Employee

Re: Email footer

Hi @ValorSP,

 

My apologies for any confusion. Only the person creating the original post has access to the Accepted Solutions button. Thus, anyone posting replies to a thread will not see it. However, we've marked it for you and appreciate your feedback!


Nichelle M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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Occasional Advisor

Re: Email footer

I am now a paid customer, may I get the footer removed now?

Thanks

CTCT Employee

Re: Email footer

Hello @ValorSP,

 

Thank you for reaching out to the Community with this request. Looks like one of our Support reps emailed you, but I wanted to post here as well. The next time you login to your account the Constant Contact logo will be removed from the footer in all future mailings.

Jonathan Rich
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
Regular Visitor

Re: Email footer

Hi, looking to remove the Constant Contact logo from the footer of my emails.

 

Thank You

CTCT Employee

Re: Email footer

Hello @AshleyC909,

 

Thank you for coming into the community!  I took a look at your account, and it appears that you may have contacted us through another means and had that logo removed.  If you're still seeing it in the footer, then just log out, and log back in to see the change.

 

 


Aaron_H
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.