cancel
Showing results for 
Search instead for 
Did you mean: 
Constant Contact wants to help you succeed! We’re celebrating our professional service programs on the Constant Contact Community this month and you have a chance to try one of the services for free! Learn more.

Can't Download JPEG or PNG of Campaign

Highlighted
All Star

Can't Download JPEG or PNG of Campaign

The download doesn't give a file type. Just saves it as (.). Please fix this.
Tags (3)
1 REPLY 1
Moderator

Re: Can't Download JPEG or PNG of Campaign

Hello @LindaH2771,

 

I am sorry to hear the file is not saving properly. I tried to replicate this in your account but was unable to do so. It downloaded as a .jpg and as a .png for me. Are you experiencing this issue on multiple campaigns? If you could email us at social_support(at)constantcontact(dot)com with the name (or names) of the campaign(s) you are experiencing this on, the name of the browser you are using, your username, and a reference to this post we can take a closer look. 


Nick S.
Social Media & Content Manager

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.