Showing results for 
Search instead for 
Did you mean: 

Can't Download JPEG or PNG of Campaign

All Star

Can't Download JPEG or PNG of Campaign

The download doesn't give a file type. Just saves it as (.). Please fix this.
Tags (3)

Re: Can't Download JPEG or PNG of Campaign

Hello @LindaH2771,


I am sorry to hear the file is not saving properly. I tried to replicate this in your account but was unable to do so. It downloaded as a .jpg and as a .png for me. Are you experiencing this issue on multiple campaigns? If you could email us at social_support(at)constantcontact(dot)com with the name (or names) of the campaign(s) you are experiencing this on, the name of the browser you are using, your username, and a reference to this post we can take a closer look. 

Nick S.
Social Media & Content Manager

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.