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Can't add the list in Internet Explorer.

Occasional Contributor

Can't add the list in Internet Explorer.

IE doesn't show any lists to attach to your campaign.
1 REPLY 1
CTCT Employee

Re: Can't add the list in Internet Explorer.

 Hi @OakBank!

 

I'm sorry you aren't able to add a list in Internet Explorer! Sometimes this happens if you haven't closed or restarted IE for a long time, if you have any add-ons/plugins that interact with Constant Contact, or if you haven't cleared out the cache in a while.

Can you give these steps a try to see if it helps?

  • Load your browser in InPrivate Mode: - Click Tools > InPrivate Browsing
  • Once that new window loads, please try working within your account to see if that helped. If that works, close that IE window and open a brand new one normally.
  •  If it still is not working, can you click on Tools > Manage Addons and disable them one at a time until Constant Contact works.

Please let us know if these work. If you are still having trouble, please feel free to reach out here, or call in to our Support line.

 

 

Gwendolyn B
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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