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Can't see tags?

Senior Member

Can't see tags?

I logged into CC this morning to find that I can no longer see a recipient's tags when looking through an email's bounce lists. Is this a feature that is going to be added back in? I need to be able to see a customer's tags to know what to do about bounces.

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1 REPLY 1
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CTCT Employee

Re: Can't see tags?

Hello @DLartglass,

 

At this time, the tags are not available from the new report screen. We are tracking requests for this feature to be added back into the report. I have put your account on the list requesting Tags to be added back into the report details.

For now, the current work around is to add the bounced contacts to a temporary list and then validate the tags from the Contacts Tab.


Timothy_G
Community & Social Media Support

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