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We operate several list-serves and send marketing messages through constant contact. When members unsubscribe from marketing messages they get a message that says they've been removed from all of our mailing lists which is clearly untrue and sends them into a panic. Can we edit that message? I'm not sure where to look.
Thank you for reaching out to Constant Contact. I'm sorry you are encountering this problem. At this time, you aren't able to edit the messaging on the unsubscribe page. I am happy to add your feedback to our system.
Thank you for using Constant Contact. Have a great day.
We're happy to hear you have found a workaround that works for you! Feel free to reach back out to the Community if you have any other questions.