I apologize for the wait time you are experiencing. With that said our Billing Support is not currently available on weekends. I have however notified this team. A member of our Billing Support will reach out directly with any further updates.
Still, my account is active and doesn't get any updated from your billing support yet. I got a message inside the constant contact account(Please Note: Your account is scheduled to be cancelled on 09/30/2019). I want the account to be cancelled as soon as possible and I don't want to be get billed for the next month. But the mentioned date looks like the account will be active till the next month and I will be charged for that. Could you please help me to cancel the account soon.
Could you please let me know how long it would take, It's been a week since I have reported my query is not solved yet. Could you please help me with the ETA?
Me too, and they won't let you. It's spooky. I cancelled the card that was getting billed - I called, chatted, talked to a robot, but everything disconnects when you pursue cancellation. Class Action Lawsuit waiting to happen!
I apologize for the experience you've had with canceling your account. I have submitted this cancellation request to our Billing Support. We only ask that your contact information be set to the best information you can be reached. This team will reach out directly with any further updates.
I created this account thinking it was a free website. I no longer wish to have an account on this website. Please delete my account.
We appreciate your time and want to assist you with your request. With that said our trial accounts only run for 60 days. After the 60 days have passed you do not have to use your account any further if you do not wish to do so. The account will than no longer be active. Our Billing Support has contacted you directly with this information as well.