Could you please let me know how long it would take, It's been a week since I have reported my query is not solved yet. Could you please help me with the ETA?
Me too, and they won't let you. It's spooky. I cancelled the card that was getting billed - I called, chatted, talked to a robot, but everything disconnects when you pursue cancellation. Class Action Lawsuit waiting to happen!
I apologize for the experience you've had with canceling your account. I have submitted this cancellation request to our Billing Support. We only ask that your contact information be set to the best information you can be reached. This team will reach out directly with any further updates.
I created this account thinking it was a free website. I no longer wish to have an account on this website. Please delete my account.
We appreciate your time and want to assist you with your request. With that said our trial accounts only run for 60 days. After the 60 days have passed you do not have to use your account any further if you do not wish to do so. The account will than no longer be active. Our Billing Support has contacted you directly with this information as well.
I am sorry to hear you wish to cancel your account. You can call into our billing team or we can help you. If you would like us to start that process for you just let us know. It does take about 24 hours from our end.
I would like to cancel my account. Please provide instruction on how I can proceed. Please let the billing team to contact via my billing email address as I am an overseas client that is having difficulty on live chat as of time zone difference. Thank you.