I apologize for the experience you've had with your account. However because you are still under an account review, your cancellation request will have to be submitted to our Account Review. In fact I have submitted your cancellation request to this team. One of our Account Review agents will follow-up with you directly.
We have not used constant contact for over a year, although you have continued to bill us - we no longer use this service. Our apologies - however, it simply has not worked for us and I thought it had been cancelled long, long, ago... Holly T. Ashley
Thank you for reaching out to the Community about your account. I'm sorry to hear of any confusion there may have been with the status of your account. With that said, I have taken a look and can see your account has successfully been canceled.
At this time email support is not currently a line of support that is available. I apologize for any inconvenience this may cause! I have however submitted your cancellation request to our Billing Support to be reviewed. Please let us know if there is anything else we can assist with in the meantime.
Hello user10311 and thank you for reaching out to The Community, We're sorry to hear Constant Contact is no longer a good fit for you. If you could send us your username via email to social_support(at)constantcontact(dot)com with a reference to this post, we can submit a case to our Billing department to process the cancellation. This request can take up to 24 business hours to process. It is possible that Billing might need to reach out to you to review the request so we ask you confirm that your contact information is correct in your account. If you require faster assistance or have questions about your billing, please call our Billing team as we are not able to discuss account billing here in the Community. Thank you
Dear Support Team,
I would like to cancel my account as Im unable to find support email to reach the support team.
Kenneth Lee @ From Malaysia