Due to an issue with YouTube, inserting videos in your emails is showing an error. Until they are able to resolve this issue, we recommend using a different video hosting service. We will continue to monitor this outage and update you as we have more information.
We're sorry to hear Constant Contact is no longer a good fit for you. We appreciate your time and want to assist you with your request. We have submitted a case to our Billing department to process the cancellation. This request can take up to 24 business hours to process. It is possible that Billing might need to reach out to you to review the request so we ask you confirm that your contact information is correct in your account. If you require faster assistance or have questions about your billing, please call our Billing team as we are not able to discuss account billing here in the Community. Thank you.
Great! We're glad to hear the contact information on your account is correct. We were able to successfully submit your cancellation request to our Billing Support for you. A member of this team will contact you directly with any further updates.
Thank you for reaching out to the Community! I have taken a look at your account and can see you signed up through a third-party program. This program is also who is charging you. Because of this we would suggest contacting their support directly in order to cancel.
Due to account security all cancellations have to be approved by our Billing Support. But in an attempt to make the process easier for you, we have submitted a ticket to this team on your behalf. One of our Billing agents will review your cancellation request and reach out with any updates.