Thank you for reaching out to the Community about your account. We have submitted your cancellation request to our Billing Support. A member of this team will then review this request and follow-up with the contact on your account.
While we're always happy to help point users in the right direction, I can see your account is currently under a List Review. Because of this we ask that you please speak with our List Review Specialists first in order to start the cancellation process.
These people are impossible to get a hold of. They promise satisfaction or money returned, but they don't have an email address or a contact web-page. None of my phone calls have gone through. I'll take it up with the credit card.
We're sorry to hear Constant Contact is no longer a good fit for you. We appreciate your time and want to assist you with your request. We have submitted a case to our Billing department to process the cancellation. This request can take up to 24 business hours to process. It is possible that Billing might need to reach out to you to review the request so we ask you confirm that your contact information is correct in your account. If you require faster assistance or have questions about your billing, please call our Billing team as we are not able to discuss account billing here in the Community. Thank you.
Thank you for reaching out to the Community! I have taken a look at your account and can see you were able to connect with our Billing Support by phone. This agent was able to successfully cancel your account.
Hello @JessicaM251 ,
Sorry to hear we are no longer a good fit. Here is a page with all the Support and Billing numbers you can call into. https://community.constantcontact.com/contact-support.