I apologize you are unable to see a way to cancel your account. At this time all cancellations are required to be reviewed by our Billing Support. We have submitted your cancellation request directly to this team for further assistance.
Frankie.P Community & Social Media Support
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You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
I'm so sorry to hear you feel this way about Constant Contact. However due to account security we are unable to authorize cancellation requests here in the Community. Not only this, but I can also see your account is currently disabled due to our Account Review Department. Please call into this support team if you have any further questions on the status of your account.
Frankie.P Community & Social Media Support
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Thank you for reaching out to the Community! We have taken a look at your account and can see you were able to connect with our Billing Support by phone. This agent did successfully cancel your account. Though we are sorry to see you go, we are happy our Support was able to assist.
Frankie.P Community & Social Media Support
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Thank you for reaching out to the Community! We have taken a look at your account and can see you were able connect with our Billing Support about this as well. This team was able to successfully cancel your account.
Frankie.P Community & Social Media Support
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
The good news is you do not have to take any actions to cancel your trial account. These accounts automatically close after the 60 day trial has ended if a plan is not purchased.
Frankie.P Community & Social Media Support
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Help. How can I cancel my account without phone call?
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Hi there, I want to cancel my account as I realized our company has another email marekting software in using. How can I cancel my account to avoid future automatic payment?
You can post a new message in the Community or find us on Twitter Mon-Fri 8am-8pm ET, Sat 10am-8pm ET, & Sun 10am-6pm ET. We've got real people waiting to help you out. Click below to start a conversation!
