Constant Contact wants to help you succeed! We’re celebrating our professional service programs on the Constant Contact Community this month and you have a chance to try one of the services for free! Learn more.
Hello and thank you for reaching out to The Community. While calling in directly to our Billing Team would give you the quickest turnaround time, I can send that team a case on your behalf to request to cancel your account. This process can take 24 business hours to complete. The Billing Team may need to reach out to you in order to review your request so please ensure your contact information on your account is up to date. If there is anything else in the mean time we can assist with please do not hesitate to ask.
Hello and thank you for reaching out to The Community. We apologize that you were unable to quickly find the information you were looking for, but we see you were able to call into our Billing Team to request your cancellation. While we are sorry to see you go, if there is anything we can assist with in the meantime please do not hesitate to ask.
Hello and thank you for reaching out to The Community! We're sorry to hear Constant Contact is no longer a good fit for you. I’d be happy to help you with your request. I’ve submitted a case to our Billing Team to process the cancellation. This request can take up to 24 business hours to process. Billing might need to reach out to you to review the request so we’d like to ask to confirm that your contact information is correct in your account. If you’d like this done within 24 hours or have questions about your billing, please call our Billing Team as we cannot discuss account billing here in the Community. Thank you!
I want to cancel/delete my constant contact account immediately. I request to delete my account with immediate effect. Don't generate any bills.
Thank you for reaching out to us! We're sorry to hear you would like to cancel, but we understand. I will submit a request to our billing team to cancel your account and you should get an email confirmation once it's completed. Please let us know if you have any other questions or concerns!
Thanks for joining us in the Community. We are sorry Constant Contact isn't a fit for you at this time. We have taken a look at your account and can see you were able to successfully connect with our Billing Support for further assistance. Your account has successfully been canceled! If you have any further questions, for your account security we suggest giving a call back into this department. For phone number and hours available, please click here.