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Cannot change Text to Sign Up word

Occasional Participant

Cannot change Text to Sign Up word

I have not been able to change my Text to Sign Up word and the last time I changed it was more than 60 days ago. The system just says "available," then says to try again later so I am not sure what is going on. It let me change other things, but the old sign-up word will not work at all for our new campaign. Help!

1 REPLY 1
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CTCT Employee

Re: Cannot change Text to Sign Up word

@JenniferK528

 

Thank you for reaching out to the Community! I'm sorry to hear you are unable to change your Text to Join keyword. We definitely want to take a look into this for you!

 

Please email us at social_support(at)constantcontact(dot)com with your username, Text to Join keyword you would like to use, and a reference to this post and we will investigate further!


Taryn Leinweber
Community & Social Media Support

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