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Cannot change password with 3rd party login

Regular Visitor

Cannot change password with 3rd party login

I'm wanting to use CC as part of my HostGator package, and I have a Shopify connector. Problem is, I can't login to CC from Shopify. I tried to "change password", but that option is not listed in My Account / Profile. Please advise.

Re: Cannot change password with 3rd party login

Hi @BoydM25


Thanks for reaching out to the Community. I apologize you are not able to change your password through your account settings. Because you login through a 3rd party, in order to change your password I do advise to reach out to Shopify. Shopify if your connection to Constant Contact and would have access to your login information to help change your password.

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