Constant Contact
Constant Contact Community
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Due to an issue with YouTube, inserting videos in your emails is showing an error. Until they are able to resolve this issue, we recommend using a different video hosting service. We will continue to monitor this outage and update you as we have more information.

Cannot change password with 3rd party login

Highlighted
BoydM25
BoydM25
Regular Visitor
‎05-25-2017 12:59 AM
‎05-25-2017 12:59 AM

Cannot change password with 3rd party login

I'm wanting to use CC as part of my HostGator package, and I have a Shopify connector. Problem is, I can't login to CC from Shopify. I tried to "change password", but that option is not listed in My Account / Profile. Please advise.
Labels:
0 Votes
Reply
1 REPLY 1
Frankie_P
Moderator
Moderator
‎05-25-2017 10:19 AM
‎05-25-2017 10:19 AM

Re: Cannot change password with 3rd party login

Hi @BoydM25

 

Thanks for reaching out to the Community. I apologize you are not able to change your password through your account settings. Because you login through a 3rd party, in order to change your password I do advise to reach out to Shopify. Shopify if your connection to Constant Contact and would have access to your login information to help change your password.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
0 Votes
Reply
Twitter Stream
Need help?
You can post a new message in the Community or find us on Twitter Mon-Fri 8am-8pm ET, Sat 10am-8pm ET, & Sun 10am-6pm ET. We've got real people waiting to help you out. Click below to start a conversation!