Showing results for 
Search instead for 
Did you mean: 
Due to an issue with YouTube, inserting videos in your emails is showing an error. Until they are able to resolve this issue, we recommend using a different video hosting service. We will continue to monitor this outage and update you as we have more information.

Cannot receive activation email

Occasional Visitor

Cannot receive activation email

Dear team, I received no confirmation or activation email from the system (activation for "From email" and "To email"). My email is . Please check it for me. Thank you for your support.


Re: Cannot receive activation email

Hi @ThaoT740


Thank you for reaching out to the Community! I apologize for any confusion there may be with verifying your email address. I took a peek at your account and can see it is actually verified. This is something you can see in the settings of your account.




manage-my-settings-verify-address-step2 (1).png



Let us know if there is anything else we can help with!

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.