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Cannot remove the side extensions from the ribbon I deleted.

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Member

Cannot remove the side extensions from the ribbon I deleted.

I'm using a template that has an area with a "ribbon" wrap around. I got rid of the ribbon but the side pieces are still showing up and I can't delete them. Does anyone know how?

 

See grey triangles on right and leftcctemplate.jpg on attachment.

 

Any help is so appreciated!

 

1 REPLY 1
Moderator

Re: Cannot remove the side extensions from the ribbon I deleted.

Hello @AileenA8! I found the email you were referencing and it looks like those triangles are something that was set up as part of the template. Unfortunately, this is not a part of the template that we are able to access and delete. You would need to choose a different template if you did not want to have those triangles show in your email. It looks like you may have done this already. Please let us know if you need any further assistance.


Caitlin M.
Community & Social Media Support

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