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Cannot schedule email tomorrow

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Member

Cannot schedule email tomorrow

Need help. I cannot select contacts when I'm scheduling my newsletter. I also cannot select tomorrow's date and time. The earliest date I can select is July 20, 2016.
1 REPLY 1
CTCT Employee

Re: Cannot schedule email tomorrow

Hello @MartinaD44

 

Thank you for reaching out to us. I am sorry you are having issue scheduling your campaign. I did look in your account and see you have scheduled 2 campaigns today (June 21, 2016) Where you able to get the campaign scheduled?

 

If not, what is happening on the schedule page? When you go to the page are the contacts lists loading? Are you able to select a list? Are you able to select Send Later so you can schedule a date for your campaign?

 

If the page is not loading I recommend you to trying safe mode for your browser. This disables any plugins that could cause an issue with the page not loading. You can also try another browser.

Anna Davila
Community & Social Media Support

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