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Some customers are unable to login to their accounts. We are aware of this issue and working to resolve it as quickly as possible. Thank you for your patience.

Cannot update credit card on file

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New Member

Cannot update credit card on file

Fail fail fail. Help. I need to enter the current VISA card.
1 REPLY 1
CTCT Employee

Re: Cannot update credit card on file

Hello @RobertaC2,

 

Thank you for reaching out to us today! In order to protect sensitive account and billing information, I'd recommend reaching out to our Billing Team and they'll be able to help with getting your credit card updated.

 

You can find the phone number and hours for our billing team here.

 

If you have any further questions feel free to respond to this message, and we'll be happy to assist.


William D
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