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Cell phone use

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Cell phone use

This is awful you can't do anything on your cell phone anymore
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1 REPLY 1
Moderator

Re: Cell phone use

Hi @ElizabethR779

 

I apologize for the experience that you are having with using your account while on a mobile device. I can understand why you want to use your phone to access your account. Can we ask how you are accessing your Constant Contact account? If you were signing in using a browser on your mobile device, we recommend signing in using either a desktop or a laptop computer. Our customers have a better editing experience when using one of these devices instead of a mobile device or tablet.

 

We also do have the Constant Contact app where you can create campaigns on-the-go. If you were using the app and still experiencing issues, we would like to know what exactly what happening so we can troubleshoot further. You can email us at social_support@constantcontact(dot)com with any screenshots you can take, additional information, your username and a reference to this post. We would be happy to assist you and see what was going on!


Frankie.P
Community & Social Media Support

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