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In recognition of Martin Luther King Day, our Support Centers will be open with limited hours on Monday (1/20) from 10AM ET to 6PM ET. Visit our Help Center to see all of the ways you can find answers to your questions.
I apologize for the experience that you are having with using your account while on a mobile device. I can understand why you want to use your phone to access your account. Can we ask how you are accessing your Constant Contact account? If you were signing in using a browser on your mobile device, we recommend signing in using either a desktop or a laptop computer. Our customers have a better editing experience when using one of these devices instead of a mobile device or tablet.
We also do have the Constant Contact app where you can create campaigns on-the-go. If you were using the app and still experiencing issues, we would like to know what exactly what happening so we can troubleshoot further. You can email us at social_support@constantcontact(dot)com with any screenshots you can take, additional information, your username and a reference to this post. We would be happy to assist you and see what was going on!
Frankie.P Community & Social Media Support
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