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Customers are currently being directed to the wrong department when calling into Support. We are working on this issue and will update you as soon as we know more.

Change of Plan

Occasional Visitor

Change of Plan

I need to send you a new CC number. I also want to change my plan to a "pay by campaine". Please advise me on how to do this.
CTCT Employee

Re: Change of Plan

Hi @MikeHatcher


If you're looking to update your account's billing the good news is these are changes that you can make online. If you are looking to update your credit card information, this change can be made in the settings of your account. You can also change your current plan in the Plans & Pricing area of your account. This will allow you to downgrade your account plan and pay for individual Email Plus Campaigns when needed.

Frankie P.
Community & Social Media Support

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