Showing results for 
Search instead for 
Did you mean: 

Change user name

Change user name

I successfully - but mistakenly - changed the user name a couple of weeks ago. I'd like to change it again to something more readily memorable, but each time I try I get this message - "The Change User Name feature is currently unavailable. Please try again later. Click here to return to My Account."
CTCT Employee

Re: Change user name

Hi @Arts_for_All_Abilities,


I'm sorry you can't change the username for your account. Usually that message displays if a username is already in use. I apologize the messaging isn't very clear about this! Please try changing it again but this time to a different username altogether and it should work.

Nichelle M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.