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Change user name

Change user name

I successfully - but mistakenly - changed the user name a couple of weeks ago. I'd like to change it again to something more readily memorable, but each time I try I get this message - "The Change User Name feature is currently unavailable. Please try again later. Click here to return to My Account."
1 REPLY 1
CTCT Employee

Re: Change user name

Hi @Arts_for_All_Abilities,

 

I'm sorry you can't change the username for your account. Usually that message displays if a username is already in use. I apologize the messaging isn't very clear about this! Please try changing it again but this time to a different username altogether and it should work.


Nichelle M
Community & Social Media Support

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