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Changing logo in welcome email

Frequent Visitor

Changing logo in welcome email

Hello, the welcome email sent automatically when users use our inline form to subscribe has an out of date email. how can we update this?
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2 REPLIES 2
Participating Solution Provider

Re: Changing logo in welcome email

Hi KathyH21,

The area you need to edit is the Update Profile Form , refer to step 11!

Should you need further assistance with this, you can always reach out to our team at cc@cc94.com!

 

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Moderator

Re: Changing logo in welcome email

Hi @KathyH21 

 

Thank you for reaching out to the Community! The good news is you can customize the existing Welcome Email that's automatically sent to new sign-ups. Are you looking to update the logo in your Welcome Email or the email address listed in the header? If you are looking to do either of these things, they can both be accomplished by following these steps:

 

campaigns-tab-type-welcome-email-active-more-edit-step123 (3).png

 

welcome_email_set_your_email_to_inactive_overlay_edit_button_step4 (2).png

 

Once you have opened your Welcome Email, you can replace the existing logo or change the email address in your header. If the updated email address you would like to use is not listed in the drop-down menu, you must add it to your account as a verified address.


Frankie.P
Community & Social Media Support

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