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Changing payment method for an event

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Changing payment method for an event

I have several people that registered for my event and selected "check" or "pay at door", but now want to pay with a credit card. Can they edit their registration and add the payment, or do they need to re-register?

1 REPLY 1
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Re: Changing payment method for an event

Hi @ErikaW77

 

Thank you for reaching out about your event. I can definitely understand how helpful it would be to be able to change the payment method without having to re-register. I apologize this is not currently a feature in our event campaigns. When it comes to changing the payment method of a registrant, you would have to cancel this contact and have them re-register. I have however submitted your feedback on this ability to our engineers!


Frankie P.
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