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Click report feature not working

Occasional Visitor

Click report feature not working

Hello,

I sent a campaign several weeks ago and I was able to see the heat map on the email. I just sent a campaign our yesterday and the Click Report tab isn't even an option to view.

 

constant contact reporting no click feature.PNG

1 REPLY 1
CTCT Employee

Re: Click report feature not working

Hi @West VirginiaS1404732313,

 

Thanks for reaching out to the Community, and thank you for that feedback!   The click report is currently not available if you are using the Resend to Non-Openers on a campaign.  I will add you to the request to have that report available when using the Resend to Non-Openers, as it is when not using that function.  Many of our customers are finding that click report very useful, so we understand how having that available on all campaigns is important.

 

Donna_P.
Community & Social Media Support

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