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Communication with customer

Occasional Visitor

Communication with customer

I it poorly done and getting worst!
Tags (1)
3 REPLIES
Moderator

Re: Communication with customer

Hi @TonyB498

 

I'm so sorry to hear of your experience. Is there anything we can assist with? If there is, feel free to respond to this post. If you wanted to continue this conversation privately you can also email us at social_support(at)constantcontact(dot)com with your username and a reference to this post.

 

We are always here to help!


Frankie P.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Occasional Visitor

Re: Communication with customer

I finally got someone to respond.  They told me that they would take care of it and email me about it but I have not receive the email yet.

Tony

Moderator

Re: Communication with customer

Hello @TonyB498. I apologize for the delay in our reply. I looked into your account and saw that you had been previously communicating with our Billing team. They have emailed you regarding your account and if you have any further questions, I would suggest contacting them directly at the phone numbers and hours listed here


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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