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Happy Turkey Day! In recognition of Thanksgiving our Support office will be closed Thursday (11/23). We will be open Friday (11/24) for limited hours (10:00am - 6pm ET) and will be back to normal hours on Monday (11/27).

Communication with customer

Occasional Visitor

Communication with customer

I it poorly done and getting worst!
Tags (1)
3 REPLIES
CTCT Employee

Re: Communication with customer

Hi @TonyB498

 

I'm so sorry to hear of your experience. Is there anything we can assist with? If there is, feel free to respond to this post. If you wanted to continue this conversation privately you can also email us at social_support(at)constantcontact(dot)com with your username and a reference to this post.

 

We are always here to help!


Frankie P.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
Occasional Visitor

Re: Communication with customer

I finally got someone to respond.  They told me that they would take care of it and email me about it but I have not receive the email yet.

Tony

CTCT Employee

Re: Communication with customer

Hello @TonyB498. I apologize for the delay in our reply. I looked into your account and saw that you had been previously communicating with our Billing team. They have emailed you regarding your account and if you have any further questions, I would suggest contacting them directly at the phone numbers and hours listed here


Caitlin M
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
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