cancel
Showing results for 
Search instead for 
Did you mean: 

Constant Contact email going into junk folder

SOLVED
Highlighted
Occasional Visitor

Constant Contact email going into junk folder

My client has reported that each time he receives a draft of his email, it goes into his junk folder. He's added my business, KeyWord Communications, to his address book. This is worrisome, because it suggests that other recipients, who have all opted in to receive emails from me, will have the same problem. Any suggestions? Thanks!
Tags (2)
2 REPLIES 2
Occasional Visitor

Re: Constant Contact email going into junk folder

We have discovered the same issue for our church! Any help is appreciated!

Moderator

Re: Constant Contact email going into junk folder

UPDATED: March 2018

 

Thank you both for posting, we know this can be a frustrating topic!

 

Do you have Authentication on in your account? Check to make sure, this helps build your deliverability reputation. I would recommend checking to make sure your subject line doesn't contain anything problematic.

 

Unfortunately most other methods of fixing this are on the end of the receiver as it's their client pushing the email to Junk. If they are willing to Whitelist Constant Contact this would resolve it. Here's an article with more on this process!

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!