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Constant Contact is Not Functioning

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Constant Contact is Not Functioning

The Greater North Dakota Chamber uses Constant Contact for ALL our communications with our members. However, we are VERY FRUSTRATED with your site for the last month. The page continues to shut down, is unresponsive, freezes, and does not save. We've had our IT team look at our computers and they concluded the issue is with your site. We use Google Chrome and MS Explorer and encounter problems with both. Please remedy. So you know, our frustration level is so high, we are considering going over to another provider. Thank you!
1 REPLY 1
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CTCT Employee

Re: Constant Contact is Not Functioning

Hi @GNDC,

 

Thanks for joining us in the Community. We apologize that you are having trouble you are having when working in your account and we certainly want to assist you with this! We see that you have tried to use different browsers. Have you or your IT team run a speedtest? Constant Contact works best with an upload and download speed of 2mbps so we recommend running this test to make sure you have enough bandwidth to run our site without issues. Also, do you work on a wired or wireless connection? A wired connection is usually stronger and we suggest being wired if you can. Here is more information on troubleshooting connectivity issues with Constant Contact. Please let us know if you continue to experience loading issues and we will be happy to conduct further troubleshooting. 

Brian_H
Community & Social Media Support

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