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Contact Management lack of functionality

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New Member

Contact Management lack of functionality

I am interested in managing all of my Bounced contacts at the contact level instead of the campaign level.  Can I Unsubscribe all contacts within a Email list?  So far, the only way I've figured to get a complete list is to create all those bounced for specific reasons.  Now I have a list and all contacts need to be Unsubscribed.  How can I do this?

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Moderator

Re: Contact Management lack of functionality

Hi @SusanN991 

 

If you have all of these contacts in a list, I would suggest exporting a copy to excel. Once you have this file you can them bulk upload them as unsubscribed.

 

click_contacts_new_top_navigation_1 (9).png

 

add_contacts_unsubscribed_new_drop_2 (2).png

 

You won't see the option to do a bulk upload of unsubscribes unless you first enable the advanced email permissions options for your account.


Frankie.P
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