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Contact Reporting Updates

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Contact Reporting Updates

Is there a way to set up reporting to track contact activities? For example, getting a weekly report of who updated their profile not just subscribe/unsubscribe reports.

3 REPLIES 3
Moderator

Re: Contact Reporting Updates

Hello @SaraA316. Thanks for reaching out to us. At this time, the only contact report that is available through email is the subscribe/unsubscribe report. However, this is great feedback and I will be sure to submit this over to the appropriate team!


Caitlin M.
Community & Social Media Support

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All Star

Re: Contact Reporting Updates

Well it's been a year since this request was put in, and I haven't seen any news about this.  Our organization would also like to get updates telling us what changes have been made by people on our lists.  

Is this function in your plan for development? 

If yes, any ETA?

If no, any suggestions on a work-around so we can figure out what's changing in our Contacts file?

CTCT Employee

Re: Contact Reporting Updates

Hi @LWV-CS

 

Thank you for contacting our Community support. Unfortunately, we do not currently have reporting for contact engagement that would show any update profile done by the customer. You can go into your contacts page and see the last date updated for each contact though. Our developers are looking into this request, but as of now there is not an ETA. I definitely see how that would be a benefit to you and the company. I will add your account to the request for that function so you will be notified when this is available. 

 

 


Elizabeth Moneypenny
Community & Social Media Support

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Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.