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Contacts are not loading

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Occasional Contributor

Contacts are not loading

Every time I click the Contacts tab, I get the loading page, and in the background there is an error message reading "We're sorry, but something went wrong. We've been notified about this issue and we'll take a look at it shortly."

This has been happening for 3 weeks now.

2 REPLIES 2
CTCT Employee

Re: Contacts are not loading

Hello, @ProAviation,

 

Im sorry that you have been experiencing troubles getting to your Contacts page.

Can you please help us out by giving us some additional information:

 

- What browser are you working in? Do you have another browser to test in?

- Could you try to use your browser in Private/ incognito mode to see if that helps you with the speed loading the page?

 

Hayley L
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
Occasional Contributor

Re: Contacts are not loading

I am using Firefox and it does not load.

I tried Internet Explorer and it worked.