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Contacts don't load

New Member

Contacts don't load

When I click on Contacts I just get the spinning wheel... nothing loads. I've tried logging out/in but that doesn't help. Any help would be appreciated. Thanks.
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CTCT Employee

Re: Contacts don't load

Hello @JohnK4892 , 


 I apologize that the Contacts page is not loading for you.  I have tested your account in a couple of browsers and was able to get the page to load.  I would like to troubleshoot this with you further so that we can help to determine the cause of this issue.  Can you respond with the following information please: 


- What browser/version are you using?
- Do you have another browser to test? Did using a different browser help?
- Can you try optimizing your browser, then closing all browser windows and re-opening?
- Are you seeing this in just this one section of your account or in multiple places (i.e. on the Reporting Tab or the Library Tab)?
- If possible can you get a screenshot of what you are seeing?

Also, if you are willing to go over some troubleshooting steps over the phone please email us at social_support(at)constantcontact(dot)com with a reference to this post and answers to any of the questions above that you were able to test or try.