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Customers are currently being directed to the wrong department when calling into Support. We are working on this issue and will update you as soon as we know more.

Contacts not loading


Contacts not loading

Twirls or not and then blank as if I have no contacts. Been a member a long time so I have contacts.

Re: Contacts not loading

Hello @Fair_Trader,


I am sorry to hear the Contacts page is not loading when you try to access it. I was not able to replicate what you described and I can assure you that the contacts are still in your account. It sounds like there might be something going on with the browser you're using. I would:


1. Go into Incognito/Safe Mode in your preferred browser. See if the issue persists.

2. Try another browser just to see if the issue replicates. If it does not, it at least points in the direction that something might be interfering with your preferred browser.

3. Make sure your Internet connection is at least 2 mbps upload/download. 


If you are still unable to load the Contacts page, please email us at social_support(at)constantcontact(dot)com with your username, the troubleshooting steps you have attempted, and a reference to this post and we will try to investigate further.


Nick S.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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