cancel
Showing results for 
Search instead for 
Did you mean: 

Contacts

Highlighted
Occasional Visitor

Contacts

I have a total of 535 contacts but only 499 are ACTIVE contacts. I always keep my active under the 500 ceiling because our club cannot afford to pay the higher fees for more contacts. 

My question to you: how do I find the 36 contacts that are INACTIVE  so that I can delete them and make more room to add additional active contacts.

Ron

Sun City Cajun Club

 

1 REPLY 1
CTCT Employee

Re: Contacts

Hello @RonS748,

 

Thanks for posting this to the Community!

 

Great question! Your monthly bill is based off of the active contacts in your account. In most cases the difference between your “All” contacts and your “Active” contacts are contact profiles that do not include an email address. Again, you are not charged for these contacts. Please Click Here for some more information on these labels.

 

Have a great rest of your day!

 

Evan G.
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!