Showing results for 
Search instead for 
Did you mean: 




I did not sign up for any additional programs and you have been billing me $45.00 and then $70.00 for months. I did not catch this because I have been traveling and my assistant has been paying the bills. I expect an explanation and a refund for the past months. my bill should be $40.00. Please call me to discuss and settle this. Andrea
CTCT Employee

Re: Cost/Billing

Hi @AndreaH04,


We're very sorry for any confusion with the billing for your account. Please reach out to Billing Support directly to discuss your questions and concerns in detail with a billing representative. They are available Monday - Friday, 7am - 9pm ET.


Nichelle M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.