cancel
Showing results for 
Search instead for 
Did you mean: 

Credit for this inconvenience?

Occasional Contributor

Credit for this inconvenience?

Projects on the line. What's the deal with the outage?
Tags (2)
1 REPLY 1
Highlighted
CTCT Employee

Re: Credit for this inconvenience?

@LynnP365 

 

We do apologize for any inconvenience this may have caused you but per section 10 of our Terms and Conditions, we do not offer credits for downtime. For any further information on the matter, please don't hesitate to reach back out to our billing team at 1-855-229-5506 for any further information on the matter.

 

Best,

Ian W

Community & Social Media Support Intern
Still need help?
You can post a new message in the Community or find us on Twitter Mon-Fri 8am - 8pm ET. We've got real people waiting to help you out. Click below to start a conversation!