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Credit for this inconvenience?

Occasional Contributor

Credit for this inconvenience?

Projects on the line. What's the deal with the outage?
Tags (2)
CTCT Employee

Re: Credit for this inconvenience?



We do apologize for any inconvenience this may have caused you but per section 10 of our Terms and Conditions, we do not offer credits for downtime. For any further information on the matter, please don't hesitate to reach back out to our billing team at 1-855-229-5506 for any further information on the matter.



Ian W

Community & Social Media Support Intern
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