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Date of Unsubscribed Contacts

Occasional Organizer

Date of Unsubscribed Contacts

Hello,

 

We have been using our Constant Contact account for many many years and we have quite a few "Unsubscribed" Contacts by now. I know how to see and download these contacts but is there a way to see WHEN someone unsubscribed so pay particular attention to those people who have been unsubscribed for years?

 

Thank you for the help!

 

Cory M

1 REPLY
CTCT Employee

Re: Date of Unsubscribed Contacts

Hello @ShannonH9,

 

Thank you for bringing this question to the community today!  There isn't currently a way to view the unsubscribe date en-mass for your contacts.  However, if you open the contact information, you'll see the engagement history on the right.  For the newer contacts, you'll see an 'unsubscribe' entry on the date that they unsubscribed, as well as the name of the email they clicked the unsubscribe link.

That information was not always tracked, so in some of your older unsubscribes, you might not see that information.  Of course since we stop sending to someone once they're unsubscribed, you can just look at the last date that they were sent an email.

Aaron_H
Community & Social Media Support

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