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Deactivate User by Accident

Occasional Contributor

Deactivate User by Accident

I accidentally Deactivated my User foxdavid tonight and I can't Reactivate it now without upgrading my account now! What happened!?
Tags (3)

Re: Deactivate User by Accident

Hi @FoxGuy 


Thank you for reaching out to the Community! I have taken a peek at your account and can see you did previously have access to more then one user. However under the current plan you're in, you only have one user available. With that said, I have reached out to billing for assistance. One of these agents will review your account and contact you directly with any further updates.

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Occasional Contributor

Re: Deactivate User by Accident

The solution to this problem was resolved to our satisfaction. 


Thank you, 

The Fox Guy