You deserve the best.
Beginning Saturday 2/15 we will be upgrading our phone system to ensure we are providing you with the best possible experience.
Due to this upgrade, we will be limited to Chat support only on Saturday from 10-8 pm ET.
On Monday, President's Day, we plan to have both Chat and Phone support available from 10-6 pm ET on the new system.
Thank you for your patience while we make these important updates.
I can't delete images out of my library. I've found the support document, but it shows an option to delete that isn't in my library (it's supposed to be next to the "add to folder" option). I also can't drag images into the trash bin. What am I doing wrong?
Hello @SameerA59. Thanks for providing us with a screenshot! I'm sorry that you're having trouble deleting an image. In order to delete an image from your library, the image does need to be selected first and then you will see the option to delete appear.
Hi @AOAContact. It looks like you may be logged in as a user that does not have permission to delete images from your library. Only users with the Account Owner or Account Manager status can delete images. Make sure that you are logged in as a user that has either one of these roles assigned to it.