That's a great question! I've taken a look at your account and wasn't entirely sure what information you were trying to download. However, I noticed an active event on your account so if that's what you are referring to, here's a guide on how to export a full report from an event, which will show you those additional details. If not, please feel free to respond with additional details about what information you're trying to download.
Amber_L Community & Social Media Support
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
You can post a new message in the Community or find us on Twitter Mon-Fri 8am-8pm ET, Sat 10am-8pm ET, & Sun 10am-6pm ET. We've got real people waiting to help you out. Click below to start a conversation!