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Tomorrow morning (8/26) from 07:00 AM - 08:00 AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 07:00 AM and logging in after 08:00 AM ET. Thank you for your patience while we make these updates.

Disclosing our home address?

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New Member

Disclosing our home address?

We're a new user of CC, having Sent just one email thus far. We're VERY concerned by the requirement to post our physical address at the bottom of an email. What other options are there? We operate our business from our home; we don't sell products for home pick up. For safety reasons, especially, as well as other valid reasons, we DO NOT want the general public knowing where we live! What options do we have for omitting our home address? Thank you.
1 REPLY 1
CTCT Employee

Re: Disclosing our home address?

Hello @JulieP7346

 

Thank you for reaching out to the Community regarding your concern with having your address in the footer of your email. I can understand why you would not want to have your customers see your home address. 

 

This is a legal requirement that we cannot bypass. As part of our terms and conditions, we strive to be compliant with all spam legislation world-wide in all of our communications. This includes the CAN-SPAM Act  which requires an address at the bottom of all marketing communication emails including those from Constant Contact.

 

Please feel free to reach out if you have any additional questions regarding this requirement. 

 

Thanks!


Alex S.
Community & Social Media Support

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